Effective Date: 15 February 2025
Farmers2Founders ("we," "our," or "us") respects your rights to privacy under the Privacy Act 1988 (Cth) and is committed to complying with the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and manage your personal information.

By using our Website [www.farmers2founders.com] (the "Website"), you agree to the terms of this Privacy Policy.

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1. Collection of Personal Information

We may collect the following types of personal information:

• Full name, email address, and phone number

• Business and farm-related information

• Job title or role

• Financial or billing information (for transactions and payments)

• Feedback, survey responses, and communication records

In addition, we may automatically collect non-identifiable information through cookies and tracking technologies (e.g., browser type, IP address, device information).

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Sensitive Information

We will only collect sensitive information (e.g., health or financial data) where it is necessary for our business activities and with your explicit consent, unless otherwise required by law.

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Unsolicited Personal Information

If we receive personal information that we did not request, we will determine if it is necessary for our business. If not, we will destroy or de-identify the information.

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2. Use and Disclosure of Personal Information

We use your personal information for purposes such as:

• Providing our services and managing your relationship with us

• Responding to inquiries and feedback

• Sending service updates, news, and marketing communications (with your consent)

• Conducting market research and improving our services

• Processing payments and handling transactions

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We will not disclose your personal information unless:

• You have provided consent

• It is required or authorised by law

• It is necessary to protect our legal interests

We may share your information with trusted third-party service providers, including payment processors, IT support services, and marketing platforms, under strict confidentiality agreements.

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3. Data Security and Retention

We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure server environments

• Data encryption

• Regular security audits

• Restricted access to sensitive data

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Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once the data is no longer needed, we take steps to securely destroy or de-identify it.

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4. Direct Marketing

We may send you marketing communications to inform you about our services, events, and other relevant information. You can opt out of marketing communications at any time by:

• Clicking the "unsubscribe" link in our emails

• Contacting us at [Insert Contact Email]

We will not send marketing communications without your consent where required by law.

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5. Payment and Financial Data

When you make payments on our Website, we may collect and process financial information (e.g., credit card details) through secure third-party payment processors. We do not store your payment information directly.

Our payment processors comply with industry security standards (e.g., PCI-DSS) to protect your data.

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6. Children’s Privacy

Our services are intended for individuals over the age of 18. We do not knowingly collect personal information from children under 18 without parental consent. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

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7. Cross-Border Data Transfers

Some of our service providers may be located outside Australia. If we transfer your personal information to a country with different privacy laws, we will take reasonable steps to ensure that the recipient adheres to privacy standards comparable to the Australian Privacy Principles (APPs).

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8. Data Breach Response

We are committed to managing data breaches promptly and transparently in accordance with the Notifiable Data Breaches (NDB) scheme under the Privacy Act 1988.

If a data breach occurs that is likely to result in serious harm, we will:

• Notify affected individuals as soon as practicable

• Provide recommendations on how to protect themselves

• Notify the Office of the Australian Information Commissioner (OAIC)

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9. Cookies and Website Analytics

We use cookies and similar technologies to enhance your browsing experience and analyse Website traffic. Cookies help us understand how you interact with the Website and provide personalised content.

You can manage cookie preferences through your browser settings. Blocking some cookies may affect your experience.

We use third-party analytics tools (e.g., Google Analytics) to collect data on website usage and visitor behavior. These tools may store information on servers outside Australia.

10. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies when visiting.

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11. Your Rights and Choices

Under the Australian Privacy Act, you have the right to:

• Access the personal information we hold about you

• Request correction of your personal information if it is inaccurate or incomplete

• Make a complaint about how we handle your personal information

To exercise these rights or make a complaint, contact us at [Insert Contact Email]. We will respond within a reasonable timeframe.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

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12. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The latest version will always be available on our Website with the updated effective date.

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13. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:

Farmers2Founders
30 Greenway Rd, Callala Beach 2540 NSW
Email: admin@farmers2founders.com
Phone: 0416 673 518